Operation and Maintenance

The comprehensive O&M platform breaks down previous technological barriers and helps Shanghai Metro Line 5 to reduce payroll and increase efficiency.

Project information:

Shanghai Electric set the benchmark by completing the pilot project of Shanghai Metro Line 5, for which it debuted the first intelligent O&M model characterized by “integrating multiple fields and sharing multi-source data” in China’s urban rail transit market.

The O&M project of Shanghai Metro Line 5 targets all equipment and facilities of the line, and is responsible for providing O&M services outsourced for a 15-year period including daily maintenance and emergency repair of all fields, un-wheeling repair and overhaul. The project was implemented across 3 stages: In the first stage, it mainly provided services to three professional areas: trains, power supply and communication signaling. In the second, it covered a larger range because electromechanical equipment (including shielding doors, elevators and ventilation, water supply and drainage and electricity systems) of the station were added. In the third stage, the services were extended to construction maintenance and other facilities.

The exemplary project marks the strategic transformation from “manufacturing only” to “manufacturing + providing service” of Shanghai Electric’s rail transit sector. At the same time, it represents a collaboration with Shanghai Shentong Metro Group Co., Ltd. by sharing resources and leveraging complementary strengths, and jointly ensuring safe, reliable and efficient operation of Shanghai’s ultra-large rail transit network thanks to advantages of “Made in Shanghai” coupled with “Shanghai services”.

Benefits for customers:

Shanghai Electric has built up a professional O&M team for all areas and O&M intelligent management model and standards. It has also independently developed the i-PHMart platform for healthcare & maintenance administration of rail transit based on “integrating multiple fields and sharing multi-source data”, develops the training system for comprehensive maintainers, and offers equipment condition evaluation and whole-life-cycle management.

Since the agreement was executed, Shanghai Electric rapidly set up a management team, and ensured that the first three professional areas were able to operate smoothly during the transitional period. At present, all parameters have been kept roughly the same as what they were. Shanghai Electric’s i-PHMart platform for healthcare & maintenance administration of rail transit addresses the need to reduce payroll, the time for single item examination and maintenance costs and increase efficiency.

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